TELEPHONE &
VOIP SYSTEMS
Contact us & we’ll make it work.

Telephone Systems

Panasonic- KX-NS700

Feature highlights:

 

  • Modular solution
  • Integrated applications
  • Wireless DECT systems for mobility
  • Desktop integration and application support
  • Scalability with direct support for up to 262 users (with 3 NS-720 expansion units)
  • Computer telephony interface (CRM tools)
  • Unified messaging
  • Communication Assistant software
  • Email integration
  • Simple call center
  • Compatible with: – Multi Cell DECT Wireless Systems – SIP phones (UT series) – IP proprietary phones (NT series) -Digital proprietary phones (DT series)

Designed specifically for small or medium-sized businesses looking to take advantage of Panasonic’s reputation for quality technology without needing a huge budget, the KX-NS700 unified communications solution is a small system with the ability to manage future growth.

Easy to install and maintain, it is a cost-effective unified communications system for companies with up to 250 users in a single site that can be configured and expanded, making it the ideal alternative to cloud-based solutions.

Panasonic- KX-NS1000

 Feature highlights:

  • IP based telecommunication platform supporting SIP IP trunking/IP extensions
  • VoIP gateways (H.323) for multi-site networking
  • Desktop, network and application integration
  • Enhanced call center features
  • Easy migration (Upgrade from KX-TDA to KX-TDE)
  • Built-in telephony applications
  • Cordless telephony (DECT) and cellular integration
  • Computer telephony integration (CTI)

Based on IP networking technologies, the NS1000 combines advanced telephone features with a scalable framework of applications that have been carefully chosen and optimized for a variety of business types, regardless of whether it’s to be used in a small office with two people or a large company with several locations.

Users of an existing Panasonic legacy PBX can easily migrate to an IP system by connecting a KX-NS1000 server. Legacy systems can also be expanded to perform partial migration according to the available budget. You can easily integrate your system with the KX-NS1000, depending on your specific needs, because the KX-NS1000 is suitable for all kinds of businesses or industries, from sales, to customer service, to hospitality, and home teleworkers.

The KX-NS1000 provides an innovative unified communication environment including desktop tools, voicemail, and an interactive voice response system (IVR). Fully transparent network features, first-class voice quality in HD wideband audio, and swift capacity expansions make the KX-NS1000 the most complete Panasonic solution yet.

VoIP Solutions

Existing Customers Log-In Here to Access Your Hosted Telephone System

SIP Trunking

Save money and improve reliability by routing telephone calls over the Internet—instead of through the phone company.

  • Save up to 60% on your costs
  • Keep your existing phone numbers and systems
  • Easy to use web-based administration
  • High reliability: 99.999% uptime guarantee
  • Crystal-clear voice quality
  • 24/7 phone support with typical hold times of <60 seconds

Benefits of SIP Trunking

  • Utilize your existing broadband internet connection
  • Bundled, metered and unlimited calling plans
  • Scale in increments of one line/channel
  • Keep your existing phone numbers, phones, and phone system
  • Inbound/Outbound service
  • Toll-free numbers
  • Enhanced features such as remote numbers, Automated Attendant and Follow me
  • Low cost international calling plans
  • Free, US-based customer service
  • Nationwide footprint

SIP Trunking F.A.Qs

What is SIP Trunking?
With the phone company, you’re typically paying on a per-line basis for physical phone lines that originate in their central office. These phone lines are costly. You invest a lot when you initially deploy them, and it’s very expensive to add more as you grow. But with SIP Trunking, your phone calls are routed through the Internet. And this makes all the difference. Martel, Inc.’s installers are experts in getting your new SIP Trunking systems up and running, showing you how to use your new system, and on top of that, we offer 24/7 support.
How Will I Save With SIP Trunking?
Your voice and data traffic are consolidated into one affordable bundle and you can completely cut out the cost of phone lines from the phone company. Companies see an actual savings of up to 60% off of what they were paying with phone lines and are not losing any quality or capacity. With the cost savings it’s not a question of if, but when you’ll take the plunge. If you’re in the tri-state area, why not give Martel a call today to talk about your new telephony voice system?
Is it Compatible with Our Equipment?
Most newer phone systems are compatible with SIP Trunking with no extra equipment needed. However, older phone systems may require a device called a VoIP Gateway that translates analog and digital calls into VoIP calls. The experienced professionals at Martel, Inc. can help you determine if your system is compatible. Contact us today to find out!
How Does it Work?

SIP Trunking replaces your existing telephone lines with a VoIP alternative, but allows you to keep using your current phone equipment! You select the number of office locations, number of phone lines, and types of phone numbers.

In some situations, SIP Trunking requires a “VoIP Gateway” device to connect to your existing phone system and in other cases, SIP Trunking connects directly to your current phone system. Your Certified Installation Technician will determine the best fit for your phone system.

Hosted PBX – (video)

Cut your business telephone bills by over 50% while adding enterprise-grade functionality and improving reliability.

 

  • Over 50% savings on your phone bills
  • Simple management and scaling
  • Rich, enterprise-grade calling features
  • 24/7 support and 99.999% guaranteed uptime
  • A powerful web-based control panel

PBX Service F.A.Q.s

What is VoIP? What are cloud-based phones?
Martel’s Hosted PBX service offers a phone system and service hosted completely from the cloud. There’s no hardware to buy beyond the phones themselves—and you can say goodbye to the telephone company.
So what Is Hosted?
With Hosted PBX, your phone service is delivered from strategically located datacenters. Martel will provide the phones and our knowledgeable technicians will come to you to install them and connect them to the internet. You will experience clear calls and reliable service from there on out, and if not, our service department will be there for you 24/7!
How do I lower my costs?
Stop tying up your capital in expensive hardware that depreciates. Preserve your capital and lower your operating expenses with a Hosted PBX service. Call Martel, Inc. today to start saving money on your telephone and voice service!
Can we keep our phone numbers?
It’s simple to move to Hosted PBX. Martel’s technicians will work with you to port over your phone numbers with no disruption to your business.

Mobility Features

Our Hosted PBX service helps your staff be productive whether they’re at their desks or on the road.

  • Automatically forward desktop callsto mobile phones with Find Me/Follow Me. Or ring mobile and desk phones at the same time.
  • Respond fasterwith voicemail-to-email.
  • Enable your smartphone or tablet  to manage your Find Me/Follow Me settings. This helps to ensure that critical calls are reaching you virtually no matter where you are.
  • Softphone Mobile App allows staff to use their smart phone as an extension off of the HPBX. Don’t miss a single call while on the road. When placing a call, present your office caller ID instead of your cell phone caller ID, and save on roaming charges.

Headsets

Plantronics CS500 Series

Feature Highlights

  • Gain Mobility- multitask hands-free up to 350ft.
  • One-touch call answer/end, vol +/-, and mute
  • Noise cancelling microphone reduces background noise interruptions, ensuring great audio quality
  • DECT technology provides better audio; eliminates interferences from Wi-Fi networks
  • Keep calls and information safe and secure with the latest DECT security certification
  • EHS (electronic hook switch) or handset lifter adds remote call answer/end

Plantronics legendary CS family is setting a wireless standard for desk phone communication with the CS500 Series. The system features the lightest DECT headset on the market, a streamlined design and professional performance all with the same reliability for hands-free productivity that has made the CS family a bestseller for over a decade.

Plantronics SAVI700 Series

Feature Highlights

  • 3-way connectivity to easily switch and mix PC, mobile, and desk audio
  • Easily transfer audio between headset and mobile phone to take calls on the road
  • Noise cancelling microphone reduces background noise interruptions
  • Keep calls and information safe and secure with the latest DECT security certification
  • Use with electronic hook switch cable or handset lifter to remotely answer/end calls

The Savi700 is changing the way productivity focused office professionals communicate.  Three-way connectivity lets you easily switch and mix audio between desk phone, PC and mobile phones with one intelligent, wireless headset system. Ideal for office professionals who use multiple devices and require best-in-class sound quality for their business communications.

Plantronics Duoset H141N

Feature Highlights

  • Noise cancelling microphone filters out background sounds for heightened speech clarity
  • Superior Sound. SoundGuard® technology provides natural voice tone and removes loud tones, as well as occasional noises and crackles on the line.
  • Over the head stability or over the ear convenience for the busy office professional

For clear conversations in even noisy environments, the duoset offers audio quality and wearing style choice of over-the-ear, over-the-head, or behind-the-head.

Overhead Paging

Martel Inc. offers overhead paging systems, emergency buttons, and call buttons from two different sources to ensure that we find the perfect solution for your company’s needs. Bogen and Viking electronics are the two trusted and experienced manufacturers that we get our products from. We know that with them and our reliable technicians, the job will be done right the first time.

  • Bogen Communications is a leading manufacturer and designer in the field of telephone paging, public address, intercommunications, and background music systems.
  • Viking Electronics designs and manufactures over 250 telecommunications and security related products for small businesses. The majority of their products are “problem solvers,” designed to fix or add unique features to other manufacturers’ telephone or security systems.