Welcome to Martel! We’re a family-owned company providing Delaware Business Phone Solutions & more.

Excellent service over the last 15 years. When we have an issue with our phones/cables/video equipment they are very timely and friendly in their service. I am very satisfied with the service they have provided at Surgical Associates and The Delaware Surgery Center. Mark Carlson, the owner is fantastic-Sean, the main tech we deal with is amazing.

I have always had a great experience with Martel. They really do care about their customers.

Best place to go for your commercial phone, security, and telecoms needs

We’ve used Martel for years to do our structured cabling and phone system. I’ve worked closely with Shawn countless times. He’s very knowledge, professional, nice, and a great guy to work with. Highly recommended.

Mark and his team did a fantastic job for us! Mark took the time to go through our needs including planning for the future. Having gone through two new point of sale systems since we’re sure glad he did! Martel completely cabled our building along with installing a new phone system. The weatherized cordless phones have been invaluable through the pandemic. His team was professional and never interrupted a single sale. Thank you Martel!

Great people that really care and do great work. They are willing to do jobs that others won’t tackle and for a reasonable price.

Great employees, Shawn and Tony were top notch guys. Very professional and super clean.

Mark and his team have been attending to the needs of my funeral homes going back over almost 30 years. As we have grown to multiple locations his company has always been there to help us upgrade in order to serve our clients professionally. Whenever we need service or have questions they have always been responsive in a very timely manner. I give them five stars and would recommend them to anyone seeking out assistance with their communication needs. Yes there are the big guys out there but we would rather deal with a local firm that we actually can talk to rather than sit for 3 hours in a phone que. Besides, the big guys do not reinvest in our local communities. Our very best for continued success. Sincerely, S. Keith Parsell CEO/President- Parsell Funeral Homes & Crematorium

Excellent customer service and knowledge of industry. We have enjoyed a business relationship for over 40 years. It’s been a pleasure to work with someone who cares about their customers.

Excellent service over the last 15 years. When we have an issue with our phones/cables/video equipment they are very timely and friendly in their service. I am very satisfied with the service they have provided at Surgical Associates and The Delaware Surgery Center. Mark Carlson, the owner is fantastic-Sean, the main tech we deal with is amazing.

I have known Mark for several years. I have had the opportunity to support and work alongside Mark as Martel is a current member of The Ideacom Network. I quickly came to realize his incredible initiative and dedication to our industry. His participation in our programs coupled with his industry knowledge has helped strengthen our organization. I look forward to supporting Mark and Martel for many years to come.

Professional, knowledgeable, and prompt service.

We have always had fast, efficient and terrific service from Martel!

Great people that really care and do great work. They are willing to do jobs that others won’t tackle and for a reasonable price.

Martel has all your needs covered, their staff is friendly, courteous and knowable. They always have gone the extra mile to make sure you have what you need when you need it!

We’ve worked on many, many projects with Martel over the years and have always been very pleased with their work, their equipment and their expertise. Highly recommended!

We’ve used Martel with our last two phone systems. From sales to install we have been very please with the professionalism we received. Great group of people. Highly recommended!

Mark and his team did a fantastic job for us! Mark took the time to go through our needs including planning for the future. Having gone through two new point of sale systems since we’re sure glad he did! Martel completely cabled our building along with installing a new phone system. The weatherized cordless phones have been invaluable through the pandemic. His team was professional and never interrupted a single sale. Thank you Martel!

Martel helped our company get all our networking needs up to speed without a hitch. They were easy to work with and very efficient.

I’ve been working with Ken and Martel since I moved to DE and the current job I am at. Ken and his team have been very responsive when I’ve reached out to them in regards to some service or work that we need to get done. Very professional, very friendly, very good pricing! If you’ve had a chance to have Shawn do your voice overs for your phone systems, you’ll know how awesome he is!

On time, prepared, knowledgeable, and quick! They always answer when we call and have questions, and they never hesitate to come out on-site if we ever need anything done.

Can’t recommend them enough! Great company, and great people!!

Clay and team are exceptional!

Fast and efficiently installed CCTV equipment for the Fire Marshal’s Office – thank you.

Martel continued to provide my company with excellent service. I will continue to use them for all of my telecommunication needs.

Very professional and knowledgeable service. Martel was able to provide a comprehensive and tailored security and communication system for our retail needs. Technicians were thorough and reliable. Very impressed with the customer care and follow-up after instillation.

As a wedding venue owner, ensuring a safe and secure environment for our clients is paramount. Martel Inc. elevated that commitment to an art form. Ken Trojan, the consummate sales professional, meticulously assessed our needs and presented a security solution that resonated with our vision. His deep knowledge and clear communication ensured we were fully informed at every step.

Then came Tony, the technician, whose skillful installation transcended mere functionality. He approached the venue with the meticulousness of a security architect, strategically placing cameras and sensors to create an invisible, yet impenetrable shield. His expertise instilled a level of confidence that is invaluable in our industry.

Martel Inc. didn’t just install a security system; they instilled peace of mind. They allowed us to focus on creating unforgettable memories for our clients, secure in the knowledge that their most cherished moments were safeguarded. Their work wasn’t simply a service; it was a partnership built on trust and expertise.

Five stars are a mere formality for the symphony of security they conducted. Martel Inc. is the perfect partner for any business seeking an exceptional security solution.

Martel installed two wifi access points in our home which vastly improved our signal strength and range. They also ran ethernet cables from our Comcast Modem to several TV’s in our home. their employees were very courteous, did a very neat installation of wiring, and left our house like they were never there! Thanks for the great service!

Our company, Delaware Grange Mutual Ins Co., signed on with Martel. They are very knowledgeable, provide the best equipment, and excellent service. They go out of their way to make everything right.

We are always very happy with our purchases with Martel Inc and we’ve been a customer of theirs for many, many years. The Panasonic Phone systems are incredible, reliable units. Martel also supports their equipment with highly trained service technicians and a quick response time. A company that is highly recommended.

Mark and his team have been attending to the needs of my funeral homes going back over almost 30 years. As we have grown to multiple locations his company has always been there to help us upgrade in order to serve our clients professionally. Whenever we need service or have questions they have always been responsive in a very timely manner. I give them five stars and would recommend them to anyone seeking out assistance with their communication needs. Yes there are the big guys out there but we would rather deal with a local firm that we actually can talk to rather than sit for 3 hours in a phone que. Besides, the big guys do not reinvest in our local communities. Our very best for continued success. Sincerely, S. Keith Parsell CEO/President- Parsell Funeral Homes & Crematorium

Martel has all your needs covered, their staff is friendly, courteous and knowable. They always have gone the extra mile to make sure you have what you need when you need it!

Thriving workplace with a fantastic team and positive atmosphere – truly a great place to work!

As always great

We’ve used Martel for years to do our structured cabling and phone system. I’ve worked closely with Shawn countless times. He’s very knowledge, professional, nice, and a great guy to work with. Highly recommended.

We’ve worked on many, many projects with Martel over the years and have always been very pleased with their work, their equipment and their expertise. Highly recommended!

Martel is amazing! Responsive and thorough workers that are friendly and professional.

I’ve been working with Martel for many years, and I’ve always had a great experience with them. Top notch expertise and great customer service. The team of Mark, Shawn, and Steve are A+++++