The Martel Team
WHO WE ARE
Martel is a Delaware VOIP company providing cloud-based telecommunications services, legacy telecom, surveillance cameras, access control, and computer wiring to customers throughout Delmarva and southeastern Pennsylvania. Founded in 1984 to fill the need for reliable, reputable service for business telecommunications, we are still family owned and operated with the same principles of prompt, honest service that meets our customers needs and solves their problems.
Over the last 30-plus years, we have grown in both size and offerings to meet the needs of our customers, and we remained resilient, constantly training and adapting to stay on the cutting edge of innovation as technology continues to improve. What hasn’t changed is our unwavering commitment to our customers. Intelligent solutions, prompt, honest service, and dependability when things don’t go as planned sets us apart and is the backbone of our continued success. We build lasting relationships with our clients because they see firsthand how we are committed to solving tough problems where others fall short and go the extra mile to make it work.
We equip our clients with the latest in communications technology to succeed in today’s fast-paced business world while maintaining an old school approach to customer service.
Clayton M. Carlson
Clayton took over as President of Martel in 2020. At the age of 11, he starting working alongside Martel technicians and installers to learn every aspect of the business. After high school, he pursued engineering, receiving a degree in Mechanical Engineering from the University of Delaware. He spent 7 years as a project manager for an industrial design/build in Delaware before returning to Martel. His varied background in design and construction has prepared him for his role of leading the company into a new generation of innovation and service to our clients.
Mark B. Carlson
Founder & Vice Present
Mark founded Martel on July 2, 1984 because he recognized the need for a reputable firm to provide telecommunications solutions for businesses on Delmarva. He brought with him an extensive background in technology and electronics repair, but most important was his dedication and desire to build a better future with his business. In a true example of the “American Dream,” Mark has grown Martel from one man working out of a garage to a full-service technology solutions company with a wide range of products and services and a full staff of technicians and sales team operating from a commercial facility in Dover, DE with a fully stocked parts warehouse and 24/7 service.
With over 45 years of experience in the technology and construction fields, Mark remains a tremendous technical resource for the company and looks forward to many more years of helping clients succeed. In his free time, Mark enjoys spending time with family and boating on the many waterways on Delmarva.