MARTEL Founder

Who We Are

The divestiture of AT&T became effective on January 1, 1984, offering businesses the option to choose a telephone system vendor other than “The Telephone Company”.  Martel, Inc. was founded on July 02, 1984 by Mark Carlson. He recognized a need for a reputable firm to provide telephony and voice technology as it changes.  We began by offering prompt, honest service and that has not changed in over 30 years of experience.

What started off as a single man operation working out of a garage has since established technology firm offering traditional telecom, Hosted IP telephone systems, telephone and computer cabling, video surveillance system, security alarm systems, and access control systems.We occupy a modern stand alone facility conviently located on DuPont Highway in Dover, with dedicated areas for administrative functions, sales, technician work stations, and inventory.

We are centrally located in Dover, DE but our service area covers all of Delaware, the eastern shore of Maryland, and southeastern Pennsylvania.  Small or large, we work unobtrusively.  Our goal is to build long-term trusting relationships by being there for our customers whenever they need us, 24/7.

Our Mission Statement

Martel, Inc. works to provide effective technology products and services to solve the everyday needs of doing business. Our goal is to be fair, perform proper craftsmanship, and work in the best interests of our customers. We serve Commercial, Non-Profit, Government, and Residential users and offer solutions that improve the productivity and profitability of our clientele. We strive to be the reliable company that enables its employees to accomplish the customer’s needs.