SERVICES

Excellent service over the last 15 years. When we have an issue with our phones / cables / video equipment they are very timely and friendly in their service.

Thomas Barnett

More from our clients

Welcome to Martel! We’re a family-owned company providing Delaware Business Phone Solutions & more.

As a Delaware VOIP Company, we deliver cloud-based telecommunication services, innovative and feature-rich cloud (business-hosted) phone services, including video calls, text messaging, and more. We keep you connected in today’s world – all at an affordable price and with our old-fashioned, live support by our dedicated team.

And Most Importantly — We Make it Work.

Providing Effective Technology Products and Services

From security to cabling, to telephone, headset, & Delaware VoIP solutions, Martel is guided by the principles of fairness, craftsmanship, and the desire to serve you, our customers, with the highest degree of quality. We can’t wait to work with you.

Our Services
Telephone and VOIP Solutions

VOIP

We have decades of experience installing telephone and Delaware VoIP systems. Let our experts get your office up and running. Learn More

Alarm Systems

Security Cameras

Whether you need a security camera system for your business, home, or both, we offer a complete video surveillance systems that include everything needed to monitor your property. Learn More
Telephone and VOIP Solutions

Legacy Telecom

We have decades of experience installing telephone and VoIP systems. Let our experts get your office up and running. Learn More
Computer and Telephone Cabling

Computer & Telephone Cabling

Let us take care of the behind-the-walls work so that you can focus on what’s most important to you—your business! Learn More

A Note from Our Founder

I started Martel 1984 to give businesses on Delmarva a dependable choice for their business telecommunications needs. Now in our 38th year, we still operate on the same values of integrity and innovation. We remain resilient to stay on the cutting edge of technology, with cloud based VOIP solutions that rival any of our “national” competitors. What they cannot rival is our customer service, which we still handle the old-fashioned way: live, personalized to your needs, and focused on solving problems and making it work for you – just how it should be.

Mark B. Carlson

MARTEL Founder

Our Clients

Incredible Initiative & Dedication

I have known Mark for several years. I have had the opportunity to support and work alongside Mark as Martel is a current member of The Ideacom Network. I quickly came to realize his incredible initiative and dedication to our industry. His participation in our programs coupled with his industry knowledge has helped strengthen our organization. I look forward to supporting Mark and Martel for many years to come.

Rich Gralto
President, The Ideacom Network

Willing to do jobs that others won’t tackle

Great people that really care and do great work. They are willing to do jobs that others won’t tackle and for a reasonable price.

Chuck Welch

Always have gone the extra mile

Martel has all your needs covered, their staff is friendly, courteous and knowable. They always have gone the extra mile to make sure you have what you need when you need it!

Bradley Gosch

Very pleased with their work, their equipment and their expertise

We’ve worked on many, many projects with Martel over the years and have always been very pleased with their work, their equipment and their expertise. Highly recommended!

Phil Malmstrom

Would recommend them to anyone seeking out assistance with their communication needs.

Mark and his team have been attending to the needs of my funeral homes going back over almost 30 years. As we have grown to multiple locations his company has always been there to help us upgrade in order to serve our clients professionally. Whenever we need service or have questions they have always been responsive in a very timely manner. I give them five stars and would recommend them to anyone seeking out assistance with their communication needs. Yes there are the big guys out there but we would rather deal with a local firm that we actually can talk to rather than sit for 3 hours in a phone que. Besides, the big guys do not reinvest in our local communities. Our very best for continued success. Sincerely, S. Keith Parsell CEO/President- Parsell Funeral Homes & Crematorium

S. Keith Parsell
CEO/President- Parsell Funeral Homes & Crematorium

Very knowledge, professional, nice, and a great guy to work with

We’ve used Martel for years to do our structured cabling and phone system. I’ve worked closely with Shawn countless times. He’s very knowledge, professional, nice, and a great guy to work with. Highly recommended.

Steve Angermaier

Very timely and friendly in their service

Excellent service over the last 15 years. When we have an issue with our phones/cables/video equipment they are very timely and friendly in their service. I am very satisfied with the service they have provided at Surgical Associates and The Delaware Surgery Center. Mark Carlson, the owner is fantastic-Sean, the main tech we deal with is amazing.

Thomas Barnett

[Martel’s] team [were] professional and never interrupted a single sale

Mark and his team did a fantastic job for us! Mark took the time to go through our needs including planning for the future. Having gone through two new point of sale systems since we’re sure glad he did! Martel completely cabled our building along with installing a new phone system. The weatherized cordless phones have been invaluable through the pandemic. His team was professional and never interrupted a single sale. Thank you Martel!

Chris Starkey
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